
Locksmith · Mississauga
Tips and plain talk
Think of these notes as the conversation we would have while packing up the tools. What to keep an eye on, what a rekey actually does, why the spare key under the mat is a bad plan, and how to keep a car key from becoming a problem.
- Issue 1Lost Keys — Same-Visit Rekey: step by stepRekeying and replacing a lock arrive at the same place by different roads. Replacement puts new hardware on the door: a new deadbolt or handle, and a finish that may not match its neighbours.Read
- Issue 2Master Key System Design: getting readyThe office key ring has become the org chart. Every manager carries a fistful of cuts, a couple of staff hold copies nobody remembers issuing, and when someone asks which key opens the records room…Read
- Issue 3Lock Rekeying: questions about the priceMany landlords do, and it removes the question of whether every copy came back. The locksmith rekeys the unit's cylinders so the incoming tenant holds the only working keys, cuts the copies you want…Read
Questions people ask us

Lockout Services
Should I rekey my locks after being locked out?
It depends entirely on where the key is. If it was inside the house the whole time, your locks are exactly as secure as they were yesterday and nothing needs changing. If the key was lost or stolen, rekeying is the sensible follow-up, because it retires that key for good while keeping your existing hardware. Lock manufacturers give a lost or stolen key as one of the main reasons to rekey, and doing it during the same visit saves a second call. Home Lockout Service
We have just taken over a unit and have no keys for the old locks. Is that a lockout?
It is treated as one, with the same authority check: your new lease and identification settle it. The locksmith opens the previous occupant's locks, then rekeys or replaces them so keys still floating around from the last tenant stop working. It is also the moment to decide how the unit will be keyed: one key for every door, separate keys for the cash office and stockroom, or cores that suit a growing staff. Business Lockout Service
Can the piece be pushed out from the other side?
On a standard door cylinder the keyway is closed at the back by the plug and the tailpiece, so there is no straight path through. What a locksmith can do is remove the cylinder, take off the cap, and push the plug out of its housing with a follower, which frees the fragment from behind. That is done on the bench, not by forcing anything from the inside of the door. Broken Key Extraction
Why did the frame break instead of the lock?
Because that is where the weak point was. A standard strike plate is held by two short screws in a soft wood jamb, and the deadbolt only reaches into a shallow pocket behind it. A kick delivers the full weight of a body to those screws, and the wood around them splits along the grain. The bolt itself is rarely the failure. That is why the repair concentrates on the strike side: a boxed strike, a full-depth pocket and long screws into the stud. Break-In Damage Lock Repair

Change or Rekey Locks
One of my locks is stiff and worn. Can it still be rekeyed?
Often the stiffness is grit, old oil and tired springs rather than real wear, and those are handled while the cylinder is on the bench: the plug is cleaned, new springs go in with the new pins, and a dry lubricant finishes it. If the plug has worn oval or the housing is damaged, the locksmith shows you and suggests a replacement cylinder pinned to the same key, rather than fresh pins in a lock that will keep dragging. Lock Rekeying
Someone forced my door. Can the new deadbolt go into the same frame?
In most cases, yes. The locksmith examines the jamb for splits and stripped screw holes, glues and pins any cracked section, and fits a full-length jamb reinforcer under the strike so the new long screws bite into sound wood and the stud behind. A new pocket is bored to the correct depth. Where the jamb is beyond repair, replacing that section of frame is discussed before any lock goes on. Deadbolt Installation
Is there anything different about steel or fibreglass doors?
The lock hardware is the same; the door construction changes the method. Steel and fibreglass doors have a wooden or composite block inside the lock stile, and existing bores are used wherever possible. Where a new deadbolt must be added, the locksmith drills with a jig and bits suited to the skin so the hole is clean and square, and fits an edge plate designed for that door. Insulated doors also move less with humidity, so alignment tends to hold well. Lock Replacement & Upgrade
Will the door look any different afterwards?
Usually not, when the original case is repaired: the same knobs, escutcheons, faceplate and strike go back on in the same positions, and the only visible change is paint or grime cleared from the edges that were catching. A replacement case is chosen to match the pocket so original trim is reused wherever spacing allows, though an occasional case needs a small pocket or fixing change, explained beforehand. Vintage Mortise Lock Service

High Security Locks
What is a relocker, and does it change how the safe is opened?
A relocker is a small device inside some safes built to jam the bolt work until a trained technician services it, if the case is drilled in the wrong spot, dropped, or exposed to fire, as a defence against forced entry. If one has tripped, the fix is mechanical: freeing or replacing the relocking mechanism, rather than another attempt at the combination. Recognizing a tripped relocker early changes the plan from the first visit rather than after several failed attempts. Safe Opening & Combination Change
What information should I have ready before requesting a quote?
Knowing roughly what the safe will store, whether it is a new purchase or an existing unit, and what floor or wall it will sit against covers most of what shapes the visit. If the safe is already on site, its approximate weight and dimensions help too, along with whether it currently has a working lock and combination. An insurer's stated rating requirement, if there is one, is worth mentioning as well. Safe Installation & Servicing
What does key control mean in practice?
It means your key can only be copied through the locksmith who manages your system, after checking that the person asking is on your list of authorised names. Blanks for the keyway are not sold to hardware stores or kiosks while the patent lasts. Each key is numbered and recorded, so you know how many exist. For a home that ends the worry about old copies; for a business it turns a lost staff key into a known, manageable event. High Security Locks

Commercial Locks
Will every old key stop working once you are done?
Every old key that operated a cylinder included in the plan will stop working, and the locksmith proves it by trying old keys at each door before leaving. Old keys keep working only at openings you chose to leave alone, which are written on the chart so there is no confusion. If a master key existed, it is tested too, since a forgotten master is the most common way an old key stays alive. Commercial Rekeying
Do all the doors on my property need to be part of the master system?
No. Some doors, such as a private office or a room with a single regular user, can reasonably stay on their own key outside the hierarchy if there is no real benefit to including them. The assessment is partly about deciding which doors belong in the system and which are simpler left alone, rather than assuming every lock has to join. Master Key System Design
How do you decide where the readers and door hardware physically go?
A short walk-through maps which doors get used most, where wiring can run cleanly, and where a reader sits at a comfortable reach for everyone, including anyone using a wheelchair or a cart. Door swing and nearby glass affect where a strike or a magnetic lock sits, and mounting height gets checked against the existing door hardware so nothing interferes with the handle or closer. That walk-through happens before ordering hardware so the layout matches the building rather than the other way around. Access Control Installation
Who is responsible for keeping the hardware compliant?
The building owner or the party the owner assigns, often a facilities manager, is responsible for keeping exit hardware in working order and for the fire door assembly testing that goes with it. A locksmith installs and services the hardware and can keep records on the owner's behalf, but the ongoing duty to maintain the assembly sits with whoever holds the building. Panic & Exit Hardware

Car Keys
Will you need to see identification before opening my car?
Yes, and it is the part of the visit that protects you most. Photo identification matched against the vehicle permit, the insurance card or a rental agreement shows the car is yours to open. The permit carries the owner's name and plate number, so the match is straightforward. Roadside clubs ask their locksmiths for the same check, and every car owner benefits from a trade that asks before it opens. Car Lockout Service
My copied key opens the doors but the engine cuts out. Why?
The blade was copied but the chip was not. A hardware-store duplicate cut onto a plain blank has the right teeth, so it turns the locks and the ignition, yet the immobilizer hears no answer and shuts the engine off after a moment. The remedy is a proper transponder key: a blank with the correct chip, cut to your blade and programmed to the car, or a chip cloned from a working original. Car Key Replacement
Is there a reason to make a spare now rather than waiting until the original is lost?
The whole process depends on having a working key to read or trace from, so making the spare while that key still exists is simpler than the alternative of proving ownership without any key present and building access from scratch. A spare made now also means a future lost key is solved by reaching for the second one already tested and waiting, rather than starting the whole process from nothing. Spare Car Key Duplication
Can you program a fob for a new driver without touching the fobs we already use?
Yes. Adding a fob for another driver joins it to the vehicle's accepted list alongside the fobs already there, and on many vehicles the ones already in daily use are not re-registered or disturbed in the process, though some procedures need every fob present and re-registered together. Each fob keeps its own identity in the vehicle's memory even though they all operate the same doors and engine. Key Fob Programming
On-site assessment preferred
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